The Saw Centre Approved STIHL and VIKING Dealer
  • Subject of Customer Information
  • Seller
  • Conclusion of contract
  • Prices and shipping costs
  • Delivery and pick-up
  • Payment
  • Ordering process
  • Warranties and statutory right’s for defective products

Seller

The purchase agreement is made with The Saw Centre 650 Eglinton Street. In case of any questions or complaints, please contact us at sales@thesawcentre.co.uk or 0141 429 4444.

Conclusion of contract

By clicking the "Buy now" button, you are placing a binding order for the items listed on the order form. Following the submission of your order, you will receive an order confirmation by email. The contract is concluded with the receipt of this order confirmation.

Languages available for contract conclusion

The following languages are available for the conclusion of the contract: English

Prices and shipping costs

The prices listed on the product pages always include the respective value-added tax applicable by law, as well as all other price components. Shipping costs apply to our deliveries. The shipping costs are shown. Further costs that are not discharged or billed by us are not incurred.

Delivery and pick-up

Unless stated otherwise in the product description, the items that we offer for delivery are generally delivered in 5 business days. Delivery is made only to United Kingdom. If we offer pick-up of the item, you will receive a notice as soon as the item is ready to be picked up. If, in the course of processing your order, items are found to be not available, you will be notified by email.

Payment

Payments are handled through Paypal.

Ordering process

When you have selected the desired product, you can add it to your shopping cart with no obligation by clicking the [Add to Shopping Cart] button. You can view the content of the shopping cart at any time, with no obligation, by clicking the [Shopping Cart] button. Items can be removed from the shopping cart by clicking the [Delete] button.

If you wish to purchase the items in your shopping cart, click the [Checkout] button. Then, please enter your information. Mandatory information is marked by an asterisk. Registration is not required. Your information is transmitted with encryption. After entering your information, you can review your entries. The ordering process is completed by clicking the "Buy now" button. The process can be cancelled at any time by closing the browser window. The individual pages will provide you with further information, e.g. how to make corrections.

We keep your ordering information on file and include it as well as our standard Terms and Conditions (AGB) in the order confirmation that we send you by email.

The Standard Terms and Conditions are at: Terms and Conditions and can be reviewed, downloaded and saved. For security reasons, after completing the order your ordering information will no longer be accessible through the Internet.

Warranties and statutory right’s for defective products For all offered items, the statutory rights for defective products do apply. Furthermore, please be aware, that for all STIHL and VIKING branded products the warranty conditions of Andreas Stihl Ltd apply STIHL & VIKING Warranty Policy

The Information We Need and How We Use It The Information We Need and How We Use It When you order, we will require your name, e-mail address, credit / debit card number and card expiry date. Without this information we will not be able to process your request or notify you of acceptance of your order. A contact telephone number may also be required so that we may contact your urgently if there is a problem with your order. We may, unless you advise us otherwise, pass this information to our couriers or other agents in case they need to contact you to arrange the processing or delivery of your order. When you register with us you can select whether you would like to be sent notification of special orders, promotions and other correspondence from us via email. If you would like to receive these notifications please select the tick box on the registration form which is on the Order Confirmation page. If you leave the box unchecked you will not receive these notifications. If, in the past, you have chosen to be notified and you no longer wish to receive mailings from us please send an email and we will remove your email address from our records.

Safety and Security Of Your Information Our site uses secure server software to protect your information whenever you place an order or access your account information. This software encrypts all information you input before it is sent to us to minimise the risk of this being intercepted before it is received by us. We also follow a tight security procedure as required under UK Data Protection Legislation (the Data Protection Act 1998) to protect the information that we store about you from unauthorised access.

Your Rights If, for any reason, you are unsure about the personal and account information we are holding in your name, please contact our customer service team on 0800 032 6344. They will happily review your file and update the records if required. You can contact our customer service team by email, phone or fax. Alternatively, this information can be checked and reviewed online once you have signed in.

Use of cookies

To make visiting our website attractive and to allow the use of certain functions (e.g. purchase orders), we have placed so-called cookies on some of our web pages.

When you call up our website, you are notified of our use of cookies through an info banner, which also draws your attention to our data privacy policy once more.

The legal bases for data processing with the use of cookies are your consent and/or our legitimate interest in the technical functioning and improvement of our range of services.

What are cookies?

Cookies are small text files that are stored on your computer when you visit certain websites. We use cookies to trace what you have in your shopping cart, so that we can send you contact forms and so that we remember you next time you visit our site. To place purchase orders on our website, you need to have activated cookies. If you do not wish to activate cookies, you can still search through the website, but you will not be able to send off contact forms or place purchase orders. Please remember that cookies cannot damage your computer. The cookies we create do not store any identifiable personal information, such as credit card details. We’re giving you this information, so that we comply with the currently applicable legal provisions and to ensure that we respect and protect your privacy when you use our website. If you would like to find out more about cookies in general and how to manage them, please visit aboutcookies.org

Managing cookies

By default, most browsers are configured so that they accept cookies automatically. Once the default settings for cookies have been saved to your browser, all processes run in the background without you noticing them. However, you may wish to change those settings. You can usually set your browser so that you are notified of the use of cookies and so that you can decide from case to case whether to accept them, whether to refuse them in specific instances or whether to refuse them in general.

Some websites – including ours – cannot, however, be used properly without cookies, as they need certain files for their routines, such as purchase orders. To buy products, you therefore need to have activated cookies. If you do not wish to activate cookies, you can still search through the website, but you will not be able to send off contact forms or purchase products. To manage your cookies, use the guides below for the four most common internet browsers:

-Internet Explorer:
http://windows.microsoft.com/en-GB/windows-vista/block-or-allow-cookies

-Google Chrome:
https://support.google.com/accounts/answer/61416?hl=en-GB

-Mozilla Firefox:
https://support.mozilla.org/en-GB/kb/enable-and-disable-cookies-website-preferences

-Safari:
http://support.apple.com/kb/HT1677?viewlocale=en-GB

The most important cookies used on our website:

Note the following list of the most important cookies which we use, together with their purpose:

Cookie name Cookie purpose
CookieNoticeDisplayed We use this cookie to not display the cookie notice banner, after you have accepted or reviewed our cookie policies.
Cart This is used to identify your current shopping cart as your own.
CartTotalCookie This is used to identify the current count of items in your shopping cart.
__RequestVerificationToken This security cookie is used to validate current requests and protect against cross site request forgery.
lco We use this cookie to identify the last checkout completed during the checkout process for checkout record keeping.

Third-party Cookies

Cookies are also used for the purpose of web analysis services and plugins (e.g. to share content on social media). Further details about such cookies can be found below, under the services we use for our website.

Partner name What their cookies are used for
Google Google Analytics uses cookies for user behavior tracking and other analytics purposes. Link(s) to usage details: http://www.google.com/intl/us_en/policies/technologies/cookies/